Global Director of Operations, Crypto

Company: Alpaca
Location: Miami
Posted on: February 1, 2025

Job Description:

Your Role:This role is for an experienced trading operations manager with automated trading and middle and back office experience. This includes:

• Leading our US spot exchange operations (Alpaca Crypto LLC)
• Leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)
• Building and maintaining our internal trading deskThings You Get To Do:You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage. You and your team:
  • Directly engage with our customers, providing a world-class service
  • Review, identify and resolve trade differences
  • Process trade corrections and cancellations
  • Inventory account reconciliation
  • Provide input into new procedures and processes as well as revisions to existing operations procedures and processes
  • Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies
  • Manage our global fiat banking relationships
  • Maintain relationships with liquidity providers, token projects, and all our vendors
  • Assist with financial and regulatory audits
  • Work closely with engineering to bring industry-leading crypto products to marketWho You Are (Must-Haves):
    • Experienced running middle/back office trade operations for a brokerage or crypto exchange
    • Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage
    • Experience trading crypto professionally
    • Experience in US crypto regulationsWho You Might Be (Nice-To-Haves):
      • Quant research or have previously run a trading desk
      • Entrepreneurial experience as co-founder / founding team of a startup
      • Operated within a SOC 1/2 Type 2 certified environment
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Keywords: Alpaca, Kendall West , Global Director of Operations, Crypto, Executive , Miami, Florida